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Terms of Use

Last updated: 19 October 2026

1. Provider, scope, and binding language

These Terms of Use govern the use of the Skilloo app and of the skilloo.com website (together, the “Services”). Your contract for the use of the app is with Skilloo GmbH, Sophie-Ressl-Weg 13, 84034 Landshut, Germany, registered with the Local Court (Amtsgericht) of Landshut under HRB 15463 (see Impressum (legal notice)). Contact: info@skilloo.com. The Skilloo PRO subscription is purchased exclusively through Apple’s App Store (Section 5).

These Terms are available in nine languages: German, English, Spanish, French, Italian, Brazilian Portuguese, Hindi, Japanese, and Simplified Chinese. If you use the Services in one of these languages other than German or English and mandatory consumer law of the state of your habitual residence (for example in France, Québec, Spain, Italy, Switzerland, or Brazil) requires that language version to apply, that version is binding for you. Otherwise, if, when you accept these Terms, you have your habitual residence in Germany, Austria, Switzerland, or Liechtenstein, the German version is binding; for all other users, the English version is binding. In the event of an ambiguity between a translation and the German or English version, the German or English version prevails to the extent permitted by the mandatory law of your habitual residence.

2. Eligibility

Skilloo is intended exclusively for adults. Skilloo may be used only by persons who (a) are at least 18 years of age, (b) have the legal capacity to enter into a binding contract, and (c) are not prohibited from using the app under the law applicable to them; the offering is not directed at children or minors. If you do not meet these requirements, you must not use the app. Skilloo GmbH does not knowingly permit use by persons under 18 and may rely on the age rating and the age-related restrictions of Apple’s App Store and of the operating system.

3. The Skilloo service and how its AI works

Skilloo is an entertainment app for AI sitcoms. You create your own sitcom shows or install shows from the Skilloo catalog; AI models write the episodes, and animated characters perform them on a 3D stage with voices and captions. You can watch an episode on the stage or read it as messages, add lines of your own as a member of the audience, chat with the characters about their shows, and share an episode as a video. You always remain a spectator; you never play a character yourself. All shows, characters, and events in Skilloo are fictional.

Skilloo is available for iPhone, iPad, Mac, Apple Vision Pro, and Apple TV, with a companion app for Apple Watch; the functions available depend on the device (Section 9).

The AI that writes episodes and chats runs, at your choice, on your device or on Apple’s Private Cloud Compute, a service of Apple that, according to Apple’s published commitments, processes a request only transiently and does not store it (Privacy Policy, section 3.4). You make this choice during setup and can change it at any time. Voice synthesis and data storage take place locally on the device you use. The app requires no account, and Skilloo GmbH operates no servers for it: Skilloo GmbH does not receive, store, or host your input or the content you generate, except what you send to Skilloo GmbH yourself, for example in a report (Section 6.4). Certain optional functions use network connections under your control, for example downloading voice models from Apple-hosted infrastructure or, for PRO subscribers, the optional iCloud sync, which synchronises your data solely within your own iCloud account. Details are set out in the Privacy Policy.

4. Entertainment only: no advice, no emergency service

4.1 Skilloo is an entertainment product and nothing else. The characters appearing in Skilloo, including the characters of the catalog and the help character Skilloo 007, are fictional AI characters. They perform: their statements are generated performances, not the assessments of real persons or professionals. Within the fiction of a show, a character may play a part such as a doctor, a lawyer, or a police officer; such a part belongs to the story and is never a qualification. No character is a licensed professional, no character gives professional advice, and no statement of a character represents the views of Skilloo GmbH.

4.2 Skilloo content does not constitute, and does not replace, medical, psychological or therapeutic, legal, tax, financial, investment, or any other professional advice, diagnosis, or treatment. Skilloo is not a medical device, not a healthcare, counselling, or crisis service, and not a licensed provider of any regulated service. Using the app creates no advisory, treatment, fiduciary, or client relationship of any kind with Skilloo GmbH or with anyone else, and Skilloo GmbH assumes no duty to monitor, verify, or correct what the characters say.

4.3 Episodes, messages, voices, images, and videos created in Skilloo are generated by artificial-intelligence models without human review by Skilloo GmbH, including models provided by the operating system and open-source components that Skilloo GmbH neither trains nor controls. The AI writes episodes and messages, at your choice, on your device or on Apple’s Private Cloud Compute; voices, images, and videos are always created on your device (Section 3). The predefined shows, characters, and start episodes of the Skilloo catalog (Section 7) were likewise created with AI and edited by Skilloo GmbH; they are written for entertainment, not for professional accuracy, and are subject to this Section 4. AI-generated content can be incorrect, incomplete, out of date, fabricated, biased, offensive, or entirely fictional, even where it sounds confident; it may coincidentally resemble real persons, events, or works, and it has no access to current information. Skilloo content is provided for entertainment without any promise of accuracy, completeness, or suitability for any purpose. Skilloo is not offered for any use beyond entertainment. If you nevertheless use its content for a decision with legal, health-related, financial, or other significant consequences, you do so on your own responsibility and at your own risk; ask a qualified professional instead. You alone decide whether and how to use, share, or publish generated content and are responsible for doing so lawfully (Section 6).

4.4 Skilloo is not designed for emergencies or crises and cannot reliably recognise or respond to them. If you or someone else is in danger or in a mental-health crisis, stop using the app and contact your local emergency services or a crisis line immediately: in the United States, call or text 988 (Suicide & Crisis Lifeline) or call 911; in the European Union and in Switzerland, call 112; in Germany, the Telefonseelsorge is available around the clock on 116 123, in Austria the Telefonseelsorge on 142, and in Switzerland Die Dargebotene Hand on 143.

4.5 Skilloo GmbH’s liability is governed by Section 10 and, for users in the United States, additionally by Section 11. This Section 4 describes the nature and limits of the service; it contains no separate exclusion of liability and does not extend that liability.

5. Skilloo PRO: subscriptions and payments through Apple

The app is free to download and use. The optional Skilloo PRO subscription unlocks additional features and content; which PRO features a device offers depends on that device (Section 9).

Subscriptions and all payments are handled exclusively by Apple through the App Store under Apple’s Media Services Terms and Conditions (Section 14.1). Apple processes the purchase, billing, renewal, cancellation, and refunds; Skilloo GmbH receives no payment or account data. Under Apple’s terms, a subscription renews automatically unless cancelled at least 24 hours before the end of the current period in the subscription settings of your Apple Account. Because Apple manages the subscription without sharing account data with Skilloo GmbH, Skilloo GmbH is technically unable to cancel an Apple subscription on your behalf. Your statutory termination and withdrawal rights remain unaffected. The price is shown in the App Store before you buy, and access to PRO continues until the end of the period already paid for. Skilloo PRO is not available through Family Sharing.

6. Acceptable use

6.1 You agree not to use the Services to create, upload, share, publish, request, encourage, or promote any content or behaviour that:

A fictional story may show conflict, rivalry, insults between characters, or invented crimes; this alone does not breach the items above on criminal offences, defamation, and harassment, which concern real persons and real conduct.

6.2 Skilloo GmbH hosts nothing that you create. If you export, share, or publish an episode, video, image, or text outside the app, for example on social networks, on video platforms, or in messaging services, you alone are responsible for that publication: for its lawfulness, for the rights of others, for the rules of the platform you use, including its rules on labelling AI-generated content, and for keeping the watermark and the AI metadata intact. A check by the app is not legal clearance: content that passes the name check or the filters can still infringe the rights of others.

6.3 The app checks content on your device and may refuse, stop, block, or mark content, for example through the name check, content filters, and the safeguards of Apple’s models; Skilloo GmbH may adjust these measures at any time to prevent misuse. Skilloo GmbH does not monitor your use and receives content only when you send it a report yourself. If you seriously breach this Section 6, or breach it repeatedly despite a warning, Skilloo GmbH may terminate the contract for the use of the app for good cause (Section 12); other statutory rights of Skilloo GmbH and of affected third parties remain unaffected.

6.4 You can report content from the app (Section 8) or by email to info@skilloo.com. Rights holders who believe that the app or the Skilloo catalog infringes their copyright or other rights can report this to the same address. The notice should name the work or right concerned, the content and where it appears in the app, and the sender’s contact details, and state that the sender holds the right or acts for its holder. Skilloo GmbH examines every notice and takes appropriate action, for example by removing content in an app update. Content that users have published outside the app is not hosted by Skilloo GmbH; notices about it should be sent to the platform on which it was published.

7. Your input, generated content, and intellectual property

Your input is yours. Skilloo GmbH claims no rights in what you enter, for example the shows and characters you define, your lines from the audience, and your messages to characters, and you grant Skilloo GmbH no licence to it. You are responsible for having the rights your input requires (Section 6).

Content generated with Skilloo is created on your device or, for episodes and messages, transiently on Apple’s Private Cloud Compute, and is stored only on your device and, if you have enabled iCloud sync, in your own iCloud account; Skilloo GmbH does not receive it unless you send it in a report. Skilloo GmbH claims no ownership of it and is granted no usage rights in it. Whether and to what extent AI-generated content enjoys legal protection, for example under copyright law, is determined by applicable law; to the extent such protection arises, it belongs to you. You may use generated media for private purposes and may share and publish it for non-commercial purposes (that is, not for advertising, sponsorships, business promotion, or sale), including on social networks, video platforms, and messaging services; the watermark and the AI metadata must remain intact, and Section 6 must be observed (Sections 6 and 8). The elements of the app contained in generated media are governed by the third paragraph of this Section 7.

The app, including its software, design, animations, voices, stages, and avatar kit, and its predefined content, in particular the shows, characters, start episodes, and stages of the catalog with their artwork and texts, are protected by copyright and other intellectual-property rights of Skilloo GmbH or its licensors. Skilloo GmbH grants you a non-exclusive, non-transferable right (einfaches Nutzungsrecht) to use this content within the app for personal purposes and to share and publish it as part of generated media within the limits of the second paragraph of this Section 7 (Section 14.2). Statutory limitations of copyright, for example for private use, remain unaffected.

SKILLOO® is a registered trademark of Skilloo GmbH (DPMA register no. 306 28 290). Skilloo GmbH has also applied to register the Skilloo logo as a figurative mark (DPMA file no. 30 2026 240 665.3).

8. Transparency of AI-generated content

All episodes, lines, voices, images, and videos in Skilloo are AI-generated and can contain errors (Section 4). Skilloo makes this visible: during playback, a notice states in turn that the sitcom is AI-generated, that all characters and events are fictional, and that the content may be unsuitable or wrong; the screens on the stage label the episode as AI fiction; and every AI-generated image and video carries a visible watermark, applied at the moment of creation in the language of the app (in English “AI created by Skilloo”), together with machine-readable metadata that identifies it as AI-generated (transparency in line with Article 50 of the EU AI Act, Regulation (EU) 2024/1689). The app’s safety filters may block individual content or exclude it from further use. You can report content to Skilloo GmbH from the app; how this works is described on the Safety page and in the Privacy Policy (section 3.5).

9. Availability, device requirements, and changes

Skilloo’s feature set depends on the device used. Writing episodes and chatting with characters require a device on which Apple’s on-device language model is available (in particular, Apple Intelligence–capable hardware) and a current operating-system version; on other devices, Skilloo shows the catalog and plays the start episodes and episodes from your other devices, the latter only with iCloud sync (Skilloo PRO). On Apple TV, the full range of functions is available where Apple’s on-device language model is available on that Apple TV; otherwise Skilloo plays episodes as described above. On Apple TV, the augmented-reality mode, video export, and reporting by email are not available; reports are made by QR code instead. The Apple Watch app is a companion to the iPhone app with a reduced range of functions. PRO features that a device cannot provide are not offered on that device. Available features, languages, and voices may also differ by device and region. An internet connection is required to download voice models.

Private Cloud Compute is a service of Apple. Its availability depends on Apple’s service, a network connection, the Apple Intelligence system setting, and a daily quota set by Apple per user, and Apple decides on which devices it is offered; Skilloo GmbH does not owe the availability of this service. If it is unreachable, the app completes the request in question on your device; the on-device model can be chosen permanently at any time.

Skilloo GmbH continues to develop the app and may modify individual features where this is reasonable for you, taking your legitimate interests into account. Features that form part of a paid PRO subscription may be modified during the subscription period beyond what is necessary to maintain conformity only where a valid reason requires it, for example adaptation to new technical environments (in particular new operating-system or hardware versions), to changed legal requirements, or necessary security-related improvements. Such modifications are made at no additional cost and are communicated clearly; the further requirements of Section 327r of the German Civil Code (BGB) or, for consumers in Austria, of the corresponding provisions of the Consumer Warranty Act (Verbrauchergewährleistungsgesetz, VGG), including the duty to inform under Section 327r(2) BGB and the right to end the contract under Section 327r(3) BGB, and your statutory warranty rights remain unaffected.

10. Liability

Skilloo GmbH’s liability is unlimited for intent and gross negligence, including that of its legal representatives and vicarious agents, for damage arising from injury to life, body, or health, under the German Product Liability Act (Produkthaftungsgesetz), and within the scope of any guarantee it has given.

In cases of slight negligence, Skilloo GmbH is liable only for the breach of essential contractual obligations (Kardinalpflichten), that is, obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely; in these cases, liability is limited to the foreseeable damage typical for this type of contract.

Any further liability is excluded. This Section 10 concerns only claims for damages and for reimbursement of futile expenses; statutory warranty rights, for example for defects in digital products under Sections 327 et seq. BGB or, for consumers in Austria, under the VGG, remain unaffected. If you are a consumer, the mandatory provisions of the state of your habitual residence also apply to the extent they grant you further rights (Section 13). To the extent Skilloo GmbH’s liability is excluded or limited, this also applies to the personal liability of its employees, legal representatives, and vicarious agents.

For users to whom Section 11 applies, Section 11.4 sets out how Sections 10 and 11 relate to each other.

11. Warranty disclaimer and limitation of liability for users in the United States

11.1 Scope. This Section 11 applies only if, when you accept these Terms, you have your habitual residence in the United States of America, including its territories. It does not apply to any other user; for them, Section 10 alone governs liability.

11.2 Disclaimer of warranties.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT, IN PARTICULAR ALL AI-GENERATED CONTENT (SECTION 4), ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND. SKILLOO GMBH DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. SKILLOO GMBH DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, LAWFUL, OR FREE OF OFFENSIVE MATERIAL, OR THAT IT WILL NOT INFRINGE THE RIGHTS OF OTHERS. NO STATEMENT OF AN AI CHARACTER IN THE APP, AND NO ADVICE OR INFORMATION FROM SKILLOO GMBH THAT IS NOT IN THESE TERMS, CREATES A WARRANTY.

11.3 Limitation of liability.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, (A) SKILLOO GMBH IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR ANY CONTENT, INCLUDING ANY DECISION MADE IN RELIANCE ON AI-GENERATED CONTENT; AND (B) THE TOTAL LIABILITY OF SKILLOO GMBH FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR ANY CONTENT IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID FOR SKILLOO PRO IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND ONE HUNDRED U.S. DOLLARS (USD 100).

11.4 Relationship to Section 10 and mandatory law. Sections 11.2 and 11.3 apply to the extent any claim, warranty, or liability is governed by the federal or state law of the United States rather than German law, or to the extent Section 10 leaves room for further limitation. Where German law governs in accordance with Section 13, liability and warranty for defects in digital products are governed by Section 10 and Sections 327 et seq. of the German Civil Code (BGB). Nothing in this Section 11 excludes or limits liability for intent, gross negligence, or injury to life, body, or health, or any liability that cannot be excluded or limited under applicable law; nor does it create any liability that the applicable law does not provide, in particular for punitive or exemplary damages.

12. Term and termination

Use of the free app is possible for an indefinite period and can be ended at any time by ceasing use and deleting the app; deleting the app also deletes the content stored locally on the device (data in your own iCloud account is governed by your Apple settings). The Skilloo PRO subscription runs for the chosen period and renews as described in Section 5 unless cancelled. The right of both parties to terminate for good cause under Section 314 BGB remains unaffected; for Skilloo GmbH, good cause includes in particular a serious breach of Section 6 or a repeated breach despite a warning.

13. Governing law and consumer dispute resolution

These Terms and the contract for the use of the app are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this choice of law applies only to the extent permitted by the law of the state of your habitual residence and does not deprive you of the protection afforded by mandatory provisions of that law. No exclusive place of jurisdiction is established for consumers.

Skilloo GmbH is neither obliged nor willing to participate in dispute-resolution proceedings before a consumer conciliation body (Verbraucherschlichtungsstelle; Section 36 of the German Consumer Dispute Resolution Act, VSBG).

14. Apple App Store terms

Because Skilloo is distributed through Apple’s App Store, the following provisions, which Apple requires, apply in addition to the other provisions of these Terms. Your non-waivable statutory rights remain unaffected.

14.1 Parties. These Terms are concluded solely between you and Skilloo GmbH, and not with Apple Inc. or its subsidiaries (“Apple”). Skilloo GmbH, not Apple, is solely responsible for the app and its content. Apple processes the purchase, billing, cancellation, and refunds of Skilloo PRO and, depending on the App Store storefront, acts either as merchant of record or as agent for Skilloo GmbH; in either case Apple’s Media Services Terms and Conditions apply to the purchase (Section 5). Where Apple acts as agent, the contract for Skilloo PRO is concluded with Skilloo GmbH; in either case your statutory rights arising from the purchase remain unaffected.

14.2 Scope of licence. Skilloo GmbH grants you a non-transferable licence to use the app on Apple-branded devices that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions. Where Apple’s Family Sharing, volume purchasing, or Legacy Contacts so provide, the free app may also be used by other accounts associated with you; Skilloo PRO is not available through Family Sharing (Section 5). The rights in the app’s predefined content are set out in Section 7.

14.3 Maintenance and support. Skilloo GmbH alone is responsible for any maintenance and support of the app, to the extent provided for in these Terms or required by applicable law; requests can be directed to the contact details in Section 14.8. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the app.

14.4 Warranty. Skilloo GmbH alone is responsible for any warranty for the app, whether express or implied by law, to the extent such warranty has not been excluded as permitted by law. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund to you the purchase price paid for the app (the app is free to download; refunds for Skilloo PRO are handled by Apple, Section 5). To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the app; any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are, as between Apple and Skilloo GmbH, the sole responsibility of Skilloo GmbH. Sections 10 and 11 remain unaffected.

14.5 Product claims. Skilloo GmbH, not Apple, is responsible for addressing any claims by you or any third party relating to the app or to your possession and/or use of the app, including (i) product-liability claims; (ii) any claim that the app fails to conform to an applicable legal or regulatory requirement; and (iii) claims arising under consumer-protection, privacy, or similar legislation. This does not extend Skilloo GmbH’s liability beyond what applies under Sections 10 and 11 and applicable law.

14.6 Intellectual property. In the event of any third-party claim that the app or your possession and use of the app infringes that third party’s intellectual-property rights, Skilloo GmbH, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of that claim.

14.7 Legal compliance. You represent and warrant that (i) you are not located in a country or region that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country or region, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties or on any comparable sanctions list of the European Union or the United Nations. You must comply with all applicable export-control and sanctions laws in connection with the app.

14.8 Contact. Questions, complaints, or claims regarding the app should be directed to Skilloo GmbH, Sophie-Ressl-Weg 13, 84034 Landshut, Germany; email: info@skilloo.com; telephone: +49 (0) 151 44244386. Under California Civil Code Section 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

14.9 Third-party terms. When using the app, you must comply with any applicable third-party terms of agreement, for example the Apple Media Services Terms and Conditions, the terms of your Apple Account and iCloud, and the terms of your mobile-network or internet provider when the app uses a network connection.

14.10 Third-party beneficiary. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary. Otherwise these Terms create no rights for third parties.

15. Changes to these Terms

Skilloo GmbH may amend these Terms with effect for the future where a valid reason requires it, in particular changes in the law or in case law, new or changed features (Section 9), changes to the App Store’s requirements, or the closing of gaps that have become apparent. The essential content of the contract, in particular the description of the service and the price, is not changed to your detriment in this way.

The app presents amended Terms before they take effect. They become binding only once you accept them in the app. If you do not accept them, you may end your use of the app as described in Section 12. For a running PRO subscription, the version you last accepted continues to apply until the end of the paid period; you may cancel the subscription with effect from the end of that period (Section 5). Changes to the features of a paid PRO period are permitted only under Section 9.

The current Terms, with their date, are always published at skilloo.com; earlier versions are available on request from info@skilloo.com. Because Skilloo requires no account and collects no contact data, Skilloo GmbH informs you of matters concerning these Terms by publishing them at skilloo.com and by displaying them in the app; you agree that these Terms and such notices may be provided electronically.

16. Final provisions

Should individual provisions of these Terms be or become invalid or unenforceable in whole or in part, the validity of the remaining provisions remains unaffected. Section 11 is separable from the other Sections: it applies only to the users described in Section 11.1, and its validity or invalidity has no effect on the other Sections, which remain in force for all users. Section headings are for convenience only and do not affect interpretation. Sections 4, 6, 7, 10, 11, 13, 14, 15, and 16 remain in force after the termination or expiry of the contract.